Hello ,
Recently, I had raised an query related to SSO issue and was able to solve it using below two notes
1467488 - Start WebClient UI with user credentials of SAP GUI
352295 - Microsoft Windows Single Sign-On options
Now, as an extension of this, when I create an incident ticket in Solman. I receive an email notification which contains Incident number and status along with ticket link.
When I click on the link, it should directly take me to the ticket without login credentials, but I get an pop-up for username and password.
Kindly let me know on what I am missing in the configuration so that it takes me to the ticket directly.
Regards
HM